Have you ever heard someone say, “I’m xx years old … and I look every day of it.” Nope, it’s always, “I’m xx years old … but I don’t look it!”

I am never sure how to reply when my clients (virtually all senior executives in in their 40s, 50s, and 60s) make that statement. I think what they’re trying to convey is their concern that their resume (which I’m writing for them) not make them appear “too old” and knock them out of the running before they get the chance for an interview – during which they’ll shine because of their youthful appearance!

While there’s no doubt that age discrimination does exist (and I know lots of techniques to disguise age on a resume), let’s take a step back for a minute and consider the issue from another angle:

If you’re interviewing for senior executive jobs, hiring authorities do not expect you to be in your 20s or 30s. They expect you to be mature and seasoned – in all the very positive aspects of those words that have taken on a bit of a stigma. If you are 50 and you look like you’re 30, you’ll probably have a hard time landing a job at the senior level! But let’s face it – how many 50-year-olds look 30?

In all reality, you do look roughly your age. And that age is the perfect age for the jobs you’re pursuing. So don’t worry too much about looking younger – on paper or in person – but for both, be sure to present the very best image that you possibly can. A great-looking suit, up-to-date haircut, trim physique, perfectly polished resume – all will help you create the image of a savvy, successful, up-to-date, high-energy professional. And isn’t that what companies are looking for … at any age?

Resume-writing colleague Arnie Bolt shared findings from a recent ExecuNet meeting he hosted, in which a panel of executive recruiters was asked how they work, how they evaluate candidates, and what they look for in resumes and other communications. Universally, the recruiters wanted to see an entire work history on the resume, even if it went back to the year “dot” and included irrelevant information.

My advice: Give them what they want – but not right away! Use your strategic, well written, concise, and on-target resume to spark that initial phone call. Then, if you are a strong candidate for one of their searches, go right ahead and give them chapter and verse on everything you’ve done. At that point, you’ve cleared the initial screening and won’t advance any farther unless you comply. But don’t shoot yourself in the foot by giving them what they think they want in your initial contact.

Let’s face it – you can’t possibly include everything you’ve done in your career on your resume. Go with the most high-impact, relevant, and meaningful information to incite interest. The resume is, after all, a marketing document. You can provide the entire prospectus once your audience is interested.

Interesting article in today’s Boston Globe about gaining relevant experience through volunteer work.

Key points:

• Don’t volunteer just anywhere doing anything; look for an opportunity to use existing skills or build new expertise.
• Invest time volunteering to determine if a new career path is right for you – you get to literally “try before you buy.”
• Take your commitment seriously – fulfill your obligation.

Good examples in the article included a woman doing volunteer records research for a nonprofit social agency and a former financial analyst who’s now assisting in a middle school math classroom. Both are seriously considering a permanent career switch that requires additional education – they’re very smart to get their feet wet and see if they really like the new field!

Yes, you can certainly put this experience on your resume. No, you don’t have to volunteer that you’re not getting paid for it. It might make up the very first “experience” segment on your resume or might appear towards the end, under “extras” such as professional affiliations. It depends how central it is to your current goals, perhaps how long you’ve been doing it, what your current employment status is, and other factors. Still, it can be relevant, solid, and meaningful experience that you can showcase as a prime qualification for your new career.

Verizon (telephone company) should answer their phones when you call them. Whole Foods should use good environmental practices. Hairdressers should have great hair. If these things DON’T happen, you lose faith in that individual or company!

The same is true for executives in a job search. Your resume content must match your elevator speech, your online profile, your networking chit-chat, your interview stories, and every other aspect of your career marketing messages to create a congruent, believable, provable image. All of the above should position you as “you” – just the best, brightest, most relevant “you” with regard to your current goals!